Veteran AI Learning Center

Refund Policy

Effective Date: November 01, 1998
Updated: June 14, 2025

1. Introduction

Tieman-Enterprises, LLC ("Company," "we," "our," or "us") is committed to ensuring customer satisfaction. If you are not satisfied with your purchase of physical products, digital goods, or subscription-based services from Tieman-Enterprises, LLC, you may be eligible for a full or partial refund, subject to the terms and conditions set forth below.

This Refund Policy applies to purchases made directly through our official website at https://www.veterans-ai-learning.center/Refund

2. Refunds for Physical Products ("Hard Goods")

Eligibility Criteria:
To qualify for a refund of physical products, all of the following conditions must be met:

A written refund request must be submitted via email to:

https://www.veterans-ai-learning.center/Refund

within 21 calendar days of the original purchase date.

The returned item(s) must be shipped to the return address provided by our support team, in accordance with the instructions received upon contacting us.

Returned item(s) must be unused, in their original packaging, and in a condition suitable for resale, as determined at the sole and reasonable discretion of Tieman-Enterprises, LLC.

Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

3. Non-Returnable Items

The following items are non-refundable and non-returnable, as disclosed at the time of purchase:

[Insert Item Name or Description]

Non-returnable status will be clearly indicated at checkout.

4. Refunds for Digital Products and Subscriptions

Eligibility Criteria:
To request a refund for digital goods or subscription services:

A written request must be submitted via email to:

info@veterans-ai-learning-center.com

The request must be received within 14 calendar days of the original purchase date.

Please note that digital products and subscriptions may be subject to additional license or usage restrictions, and refunds may not be granted if substantial use or download activity is detected.

5. Additional Terms

Refunds will be processed using the original payment method, typically within 7–10 business days after approval.

Tieman-Enterprises, LLC reserves the right to deny refund requests that do not meet the above criteria or are suspected of abuse or fraud.

We value your feedback and are committed to resolving customer concerns wherever reasonably possible.

6. Contact Information

For any refund-related inquiries or assistance, please contact:

Tieman-Enterprises, LLC
2050 Beavercreek Rd, Building 101, Suite 464
Oregon City, Oregon 97045
Email: info@veterans-ai-learning-center.com
Phone: (302) 760-3100 (Mon–Fri, 9 AM – 7 PM PST)
Website: https://www.veterans-ai-learning-center.com